Orders are processed within 24 hours (Monday to Friday).

If your product is in stock at our German warehouse, delivery time in Germany and Europe is usually 3–5 business days.

If it is not available there, we will ship it free of charge from our international warehouse, with a maximum delivery time of 10 working days.

After you have placed your order, you will receive an automatic email with your order number and the details of your order.

Transform your look in just 31 days. Use the V-Face Beauty Meter for only 15 minutes a day and see visible results as advanced EMS and LED technology firm your skin, reduce fat deposits, smooth away double chin concerns and reveal a sharper chin line with a beautifully sculpted jawline.

Discover our best offers right on the homepage at www.vfacebeauty.com. Enjoy exclusive seasonal promotions all year long. Simply enter your discount code in your cart or at checkout to claim your savings.

Please check your Spam, Junk, or Promotions folder in case the email landed there. Add support@vfacebeauty.com to your safe sender list so future messages don’t get misfiled. If you still can’t find the email, contact us and we will be happy to help.

You have 14 days to cancel your order if the product is unopened and unused. Return shipping costs are the customer’s responsibility, and items must be sent back in their original packaging. For hygiene reasons, we cannot accept returns if the device has been opened or used. Refunds will be issued within 14 days after we receive the product or proof of return.